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A transmission error has occurred because the line condition was poor.

Check the line condition, then try again.

The machine is not ready for scanning.

Wait until the machine is ready.

[Stop] has been pressed while scanning the document using the feeder.

Press [OK], then set the originals again.

Some kind of error has occurred in the machine.

Turn OFF the main power switch, wait for more than 10 seconds, then turn it ON again. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact your local authorized Canon dealer.

The machine temporarily received the data in memory because an error of some kind has occurred in the machine. This error message appears with one of the messages below.

• <Load paper.>

• <A cover is open.>

• <Check that all of the covers are closed.>

• <The paper has jammed.>

• <Remove the jammed paper from...>

• <Replace the toner.>

This error message appears with another message. When the error is resolved, the received data will be printed out. For how to solve the problem, see the action for the messages displayed with it.

An original jam may have occurred in the feeder.

Remove the jammed original.

Paper jams have occurred in the machine.

Follow the procedure on the screen to remove the jammed paper. (See "Paper Jams.")

The machine cannot scan your original using the feeder. An original is placed in the feeder and on the platen glass.

Remove the original from the feeder.

The paper delivery tray is full of paper.

Remove the printouts from the paper delivery tray.

Printing is not possible because the toner has run out.

Replace the cartridge. (See "Replacing the Toner Cartridge with a New One.")

Scanning was stopped due to a problem with the feeder.

Arrange the originals in page order with the first page on top. Place the originals back into the feeder's original supply tray, and press (Start).

The paper size is not appropriate for printing a report or list.

Set the paper size to <A4>, <A5>, <B5>, <LTR>, <LGL>, <STMT>, <EXEC>, <FLSC>, <OFI>, <B-OFI>, <M-OFI>, <G-LTRR>, <G-LGL> or <Custom Size>, and then load paper of the same size.

The paper ran out while printing a received document, report or list.

Load paper in the paper drawer or stack bypass tray.

This machine is not set with an IP address.

Specify the IP Address Settings in TCP/IP Settings in Network Settings in System Management Set (from the Additional Functions screen), then turn the machine's main power OFF and back ON again. (See "Setting and Checking the IP Address," or see "Set Up the Machine," in the Starter Guide.

You cannot print because the set page limit for either scans, prints, or copies in the department ID management function has been reached.

Contact your system manager.

The machine is full of jobs.

Print, send, or delete any documents stored in memory.

Divide the document stack or data into a few parts and try again one by one.

Send the document with low resolution.

When this message appears during using the feeder, the scanning document stops halfway. In this case, clear the paper jam from the ADF.

The number of TX/RX jobs that can be stored in memory reached the maximum.

The maximum numbers of jobs that can be stored in memory are as follows (Based on the condition that the other party sends the fax by the iR C1021i with ITU-T No. 1 Chart standard mode);
Up to 70 jobs for sending or 90 jobs for receiving, 95 fax jobs including sending and receiving, or 75 e-mail and I-fax jobs for receiving.
Wait for the machine to send any documents in memory. Also print, send, or delete any documents stored in memory.

The originals fed from the feeder is longer than 630 mm, or are not feeding correctly.

Reduce the length of the originals to within 630 mm, then try again.

The originals are longer than 355.6 mm when you are sending e-mail, I-fax or sending a document to a file server.

If the originals are shorter than 355.6 mm, then try the procedure again.

The feeder's scanning area is dirty.

Clean the feeder's scanning area.

No destination is registered for the One-touch you pressed.

Register the destinations before using the Address Book function.

The paper size is not appropriate for a two-sided copy.

Set the paper size to <A4>, <LTR> or <LGL>, then load paper of the same size.

This message appears when turning ON the main power switch, or when the machine is not ready for printing.

Wait until the message disappears.

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